Spot repeated problems
Group topics from negative and critical reviews to see which incidents have the most mentions.
All features
Understand what is changing before it shows up in your rating
Turn review volume into a clear view of satisfaction, recurring problems, and product requests so you know where to act first.
7, 30, and 90-day windowsComparison by version and languageExportable executive report
Analytics
Product App · Strategic view
Sentiment
62%
Positive
Neutral
Negative
Top issues
Login18
Sync13
Payments8
Feature requests
42 mentionsdark modewidgetsexportfiltersnotifications
Rating
4.3/5
Reply rate
86%
Avg. time
42m
Benefits
From scattered comments to shared priorities
Analytics brings together the signals support, product, and engineering need to understand each app's health without reading hundreds of reviews one by one.
Hear what users are asking for
The request heatmap highlights topics that appear most often in positive and neutral reviews.
Connect feedback with releases
Compare rating and sentiment by version, language, or country to locate where perception started to change.
How it works
A strategic view in three steps
Choose the scope
Select one app or the aggregate view and limit the analysis to the last 7, 30, or 90 days.
Read the signals
Review sentiment, issues, requested topics, and differences between versions and languages.
Share the conclusion
Check the executive summary and reply metrics, then export the report as a PDF for your team or clients.
What is included
Metrics that connect support with product decisions
Analytics combines review content with operational data to explain not only how much feedback you receive, but what it means.
Sentiment breakdown
Classify reviews as positive, neutral, negative, or critical and see the weight of each group in the selected period.
International view
Compare sentiment by language and market to spot different experiences across regions.
Reply performance
Track average rating, total reviews, replied volume, reply rate, and average time to reply.
Executive summary
Get an app-specific summary with period context and download a PDF version ready to share.
Start with one app
Make every review help decide the next improvement
Bring product, support, and engineering around the same signals instead of isolated impressions.