Technical pillar
Google Play Reviews API: developer guide
The Google Play Reviews API can list reviews that include comments and publish developer replies, but it only retrieves reviews created or modified during the previous week.
What the API returns
The Reviews resource returns reviews that include comments. The list defaults to 10 results and supports up to 100 per page with maxResults.
Exact limits that shape the architecture
Google documents a 7-day retrieval window, 200 GET requests per hour, 2,000 POST requests per day and a 350-character developer reply limit.
- Read window: previous week.
- Pagination: 10 by default, up to 100 per page.
- GET quota: 200 requests per hour.
- POST quota: 2,000 replies per day.
- Maximum reply length: 350 characters.
How to preserve history
Persist every new or updated review after connection. Import the Google Play Console review CSV to fill older periods and deduplicate by review identifier.
Recommended architecture
Run scheduled synchronization, store original content and replies, and process translation or analysis once per text version. A job queue helps enforce quotas and retry failures.
What teams need to see
Show stars, language, app version, device, date, reply status and original text. These fields explain an issue better than sentiment alone.